Privacy Policy
This Privacy Policy explains how One Smart Technology Company Limited, a company incorporated in Hong Kong ("Company", "we", "us", or "our"), collects, uses, discloses, and protects information when you use PlotoShort, including the PlotoShort mobile application, our website, and related services (collectively, the "Services").
PlotoShort is designed as a free, advertising-supported short-drama service. We believe the data you generate while watching and exploring content should be treated separately from data needed to operate advertising. In particular, we do not use your PlotoShort viewing history, content preferences, search history, favorites, or other product-context data to build advertising profiles or select targeted advertisements.
Please read this Privacy Policy carefully. If you do not agree with it, please do not use the Services.
1. Information We Collect
The information we collect depends on how you use the Services and the features available in your version of PlotoShort.
1.1 Information You Provide
If you create an account or use an account-related feature, you may provide information such as an email address, nickname, or other account information requested at the time of registration.
If you contact customer support, report a problem or advertisement, or otherwise communicate with us, we may collect your contact information, the content of your communication, and information reasonably necessary to respond to your request.
We do not require you to provide payment information to access PlotoShort as an advertising-supported service.
1.2 Product Usage Data
When you use PlotoShort, we may collect information about how the Services are used, such as content viewed, watch progress, viewing history, favorites, search or discovery interactions, session activity, feature interactions, and similar usage events.
We use this Product Usage Data to operate and improve PlotoShort, including playback, continue-watching functionality, content discovery and recommendations, product analytics, quality improvement, and troubleshooting.
We do not use Product Usage Data to build advertising profiles, select targeted advertisements, or disclose your viewing history or content preferences to advertising partners for advertising or marketing purposes.
1.3 Device, Network, and Technical Data
We may automatically collect technical information such as device type and model, operating system and app version, language and time zone, Internet Protocol (IP) address, network information, app-generated identifiers, general or approximate location inferred from IP address, crash logs, diagnostic data, performance information, and security-related signals.
We use this information to operate the Services, deliver content, maintain security, diagnose problems, measure reliability, prevent abuse, and improve performance.
1.4 Advertising-Related Data
Because PlotoShort is supported by advertising, we and our advertising service providers may process limited information necessary to deliver and operate advertisements. Depending on your device, jurisdiction, consent choices, and the advertising technology used, this may include advertising identifiers, IP address, device and app information, consent or privacy-choice signals, advertisement placement, impression and click events, frequency-capping information, attribution information, and fraud-prevention signals.
Advertising-Related Data is handled separately from Product Usage Data. We do not provide advertising partners with your PlotoShort viewing history, content preferences, favorites, or search history for advertising targeting or marketing data mining.
Where applicable law or platform rules require permission before tracking or personalized advertising, the relevant advertising technology should operate only in accordance with the permission and choices available to you.
1.5 Website Data and Cookies
Our website may use strictly necessary storage or similar technologies required for basic functionality. If we later introduce analytics, advertising technologies, or other non-essential cookies on the website, we will provide disclosures and choices as required by applicable law and update this Privacy Policy where appropriate.
1.6 Information from Third Parties
We may receive limited information from third parties that help us provide the Services, such as app distribution platforms, authentication providers (if a third-party sign-in option is offered), hosting and content-delivery providers, analytics or crash-reporting providers, and advertising service providers. Such information may include installation or referral information, technical diagnostics, aggregated advertising reports, security signals, or account information you have authorized a third party to share with us.
2. How We Use Information
We may use information for the following purposes:
- Provide and operate the Services, including video delivery, playback, account features, watch progress, favorites, and content discovery.
- Personalize the PlotoShort content experience, such as recommending dramas or helping you continue watching. This content personalization is separate from advertising personalization.
- Analyze product performance, understand feature usage, fix bugs, improve reliability, and develop new or improved features.
- Protect the Services, users, and Company against fraud, abuse, security incidents, and unlawful activity.
- Respond to customer-support requests and administrative communications.
- Operate advertising, including advertisement delivery, frequency management, measurement, attribution, and fraud prevention, using Advertising-Related Data as described above.
- Comply with legal obligations, enforce our agreements, and establish, exercise, or defend legal claims.
- Carry out another purpose disclosed to you at the time of collection or with your consent.
3. Legal Bases for Processing in the EEA and UK
If you are in the European Economic Area or the United Kingdom, we process personal data when one or more legal bases apply, including performance of a contract with you, our legitimate interests in operating and improving the Services and protecting their security, compliance with legal obligations, and your consent where consent is required. Where processing is based on consent, you may withdraw that consent at any time, without affecting processing that occurred before withdrawal.
4. Advertising and Your Choices
PlotoShort is designed around free, advertising-supported viewing. Advertisements may be delivered by third-party advertising service providers.
We do not use your PlotoShort viewing history, content preferences, favorites, search history, or other Product Usage Data to build advertising profiles or select targeted advertisements.
You may have additional advertising and tracking controls through your mobile operating system, device settings, consent interface, or the advertising provider. On platforms that require tracking permission, declining that permission will not prevent you from using the core PlotoShort viewing service, although the advertising shown to you may be less personalized or measured differently.
If you believe an advertisement shown in PlotoShort is inappropriate, misleading, or age-inappropriate, please use any reporting option available in the app or contact us at artu_developer@ujumedia.com.
5. How We Disclose Information
We do not sell your Personal Information.
We may disclose information in the following circumstances:
- Service Providers. We may disclose information to vendors that provide hosting, content delivery, customer support, security, analytics, crash reporting, authentication, and other services on our behalf. They may process information only as necessary to provide their services to us and subject to appropriate contractual and security protections.
- Advertising Service Providers. We may allow advertising service providers to process limited Advertising-Related Data for advertisement delivery, frequency management, measurement, attribution, and fraud prevention. We do not disclose your PlotoShort viewing history, content preferences, favorites, or search history to them for advertising targeting or marketing data mining.
- Legal and Safety Reasons. We may disclose information if reasonably necessary to comply with law or legal process, protect rights or property, prevent fraud or abuse, respond to emergencies, or protect the safety of users or the public.
- Business Transfers. Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, subject to applicable law.
- With Your Direction or Consent. We may disclose information when you direct us to do so or provide consent.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain legitimate business records, resolve disputes, enforce agreements, protect security, and comply with legal, tax, accounting, or regulatory requirements.
Retention periods may vary by data type. When information is no longer needed, we will delete it, anonymize it, or otherwise handle it in accordance with applicable law.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no system or transmission method can be guaranteed to be completely secure.
8. International Data Transfers
PlotoShort may be operated using service providers located in countries other than the country where you live. As a result, personal information may be transferred to and processed in other jurisdictions. Where required, we use appropriate safeguards for international transfers and take steps designed to protect personal information in accordance with this Privacy Policy and applicable law.
9. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction of processing, objection to processing, portability, or withdrawal of consent. You may also have the right to lodge a complaint with a competent data-protection authority.
To exercise a privacy right, contact us at artu_developer@ujumedia.com. We may need to verify your request before acting on it. We will respond in accordance with applicable law.
10. Additional Notice for California Residents
California residents may have rights to know, access, correct, or delete certain personal information and to receive information about categories of personal information collected, used, and disclosed, subject to applicable exceptions. You also have the right not to receive discriminatory treatment for exercising applicable privacy rights.
We do not sell personal information. We do not use PlotoShort Product Usage Data for cross-context behavioral advertising. To the extent a particular advertising practice is legally treated as "sharing" or targeted advertising under applicable law, we will provide and honor any opt-out rights required by that law.
California privacy requests may be submitted to artu_developer@ujumedia.com.
11. Children
The Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided personal information to us, please contact us so that we can take appropriate action.
If you are under the age of majority where you live, you should use the Services only with the involvement and permission of a parent or legal guardian where required by law.
12. Third-Party Services and Links
The Services may contain content, advertisements, or links provided by third parties. Third parties may have their own privacy policies and data practices. We encourage you to review their policies. We are not responsible for third-party services that we do not control, except as required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last Updated" date. If a change materially affects your rights or how we use personal information, we will provide additional notice where required by law.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you want to exercise a privacy right, contact:
One Smart Technology Company Limited
Email: artu_developer@ujumedia.com